Shipping and returns
Find out everything you need to know about getting your custom Sipz & Sparklez products delivered to your door and our simple return process. Your satisfaction is our priority.
Shipping times for your custom creations
Excited to receive your awesome custom tumbler or keychain? We understand! Our crafting process takes care and precision. You can expect to receive your unique Sipz & Sparklez items within 1-2 weeks, depending on the style and customisation requested. We strive to get your order to you as quickly as possible without compromising on quality.
Shipping costs across Australia
We're delighted to offer shipping across Australia so everyone can enjoy a touch of Sipz & Sparklez magic! The cost to send your custom snow globe tumbler or keychain ranges from $9-$15, depending on the size of your order and your location. The exact shipping cost will be calculated at checkout for your convenience.
Easy returns and exchanges
We want you to be completely thrilled with your Sipz & Sparklez purchase. If for any reason your tumbler or keychain isn't quite right, or if it arrived a bit dinged up in the post, please don't hesitate to reach out. You can contact us directly via [[email]], find us on Facebook, or send us a message on TikTok. We're here to help make things right!